Business Intelligence and Decision Support

This module introduces learners to the essential concepts and tools of Business Intelligence (BI) and how BI supports effective decision-making in organizations. You will explore popular BI tools such as Power BI and Tableau to create interactive dashboards and reports that turn complex data into actionable insights. The module also covers how to align BI initiatives with broader business strategies to drive performance and competitive advantage. Finally, you will learn best practices for reporting and communicating insights clearly to stakeholders, ensuring data-driven decisions are well-informed and impactful.