About Course
This module provides a professional understanding of housekeeping and facility operations, focusing on cleanliness, guest comfort, and sustainability in hospitality settings. Learners will explore industry standards for hygiene and room maintenance, master housekeeping workflows, and apply Standard Operating Procedures (SOPs) for room inspections, inventory control, and the use of modern housekeeping technologies. The module also emphasizes environmentally responsible practices, including water conservation, energy-efficient processes, and sustainable linen programs, aligning hotel operations with global green standards.
Course Content
Cleanliness Standards and Sustainable Operations
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Understanding Global and Brand-Specific Cleanliness Standards
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Implementing Eco-Friendly Practices in Housekeeping
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Hygiene and Sustainability: Their Impact on Guest Satisfaction and Hotel Reputation
Room Maintenance, Inventory, and Inspection SOPs
Housekeeping Technology and Workflow Optimization
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