About Course
This module explores how organizations design and optimize operations and supply chains to deliver value efficiently, consistently, and sustainably. Learners will begin with foundational concepts in operations strategy and capacity planning, then dive into globally recognized methodologies like Lean, Six Sigma, and ISO standards to drive continuous improvement. The module also covers the design and management of end-to-end supply chains, including logistics, quality, and digital integration. Finally, learners will examine cutting-edge trends such as Industry 4.0, automation, and sustainable practices, including circular supply chains, enabling them to lead resilient and forward-looking operations in any industry.
Course Content
Core Operations Strategy and Process Management
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Developing effective operations strategies aligned with business goals
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Capacity planning
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Introduction to process improvement methodologies
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Implementing quality frameworks such as ISO 9001 and Total Quality Management (TQM)
Supply Chain Design and Optimization
Digital Transformation and Sustainable Operations
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