Digital Tools, Office Systems & Tech Proficiency

Categories: Chartered
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About Course

This module equips Executive Assistants with the essential digital skills needed to thrive in today’s tech-enabled workplace. From mastering Microsoft Office and cloud-based tools to streamlining operations using task managers and collaboration platforms, learners will gain the competence to manage documents, coordinate workflows, and communicate effectively in hybrid environments. Practical and hands-on, this module emphasizes efficiency, accuracy, and automation—helping EAs become technology-enabled problem solvers and productivity boosters for their executives and teams.

What Will You Learn?

  • Confidently use Microsoft Word, Excel, and PowerPoint to create executive-level documents, reports, and presentations
  • Manage email, shared inboxes, and calendars with advanced features in Outlook and Gmail
  • Organize digital files and documents using cloud-based platforms like Google Drive and OneDrive
  • Collaborate efficiently with executives and teams using Microsoft Teams, Slack, and Zoom
  • Implement and maintain structured digital filing and version control systems
  • Set up and manage task boards and workflow automation tools (e.g., Trello, Asana, Notion)
  • Integrate digital tools to streamline executive support tasks and boost efficiency
  • Apply keyboard shortcuts, password managers, and planners for improved productivity
  • Build daily routines that promote digital clarity, minimize distractions, and prevent overload

Course Content

Core Digital Office Skills

  • Microsoft Word, Excel & PowerPoint Mastery
  • Email & Calendar Tools (Outlook, Gmail)
  • Digital Document Management

Communication & Collaboration Platforms

Workflow & Task Automation

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