Calendar, Communication & Stakeholder Coordination

Categories: Chartered
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About Course

This module equips Executive Assistants with the advanced tools and techniques needed to manage complex scheduling, high-level meetings, and executive communication. Learners will master digital calendar systems, refine their ability to coordinate across time zones, and support both in-person and virtual meeting logistics. Emphasis is placed on clear, confident communication—both written and spoken—to support strategic decisions and stakeholder engagement. Through practical scenarios and guided exercises, students will learn to manage competing priorities, facilitate high-stakes engagements, and ensure seamless coordination between leaders, teams, and external partners.

What Will You Learn?

  • How to expertly manage complex executive calendars using tools like Outlook and Google Calendar
  • Techniques for coordinating across time zones and balancing stakeholder needs
  • Best practices for planning, organizing, and facilitating executive-level meetings
  • Professional verbal and written communication strategies, tailored for various audiences
  • How to draft high-quality agendas, summaries, and business correspondence
  • Methods for effectively updating and engaging internal and external stakeholders
  • How to manage hybrid and virtual meetings, including technical readiness and etiquette
  • Tactful approaches to handling communication under pressure or in confidential scenarios

Course Content

Calendar Management Across Complex Stakeholders

  • Mastering Digital Calendar Tools
  • Time Zone Coordination and Global Scheduling
  • Managing Priorities and Executive Preferences

Meeting Facilitation and Follow-through

Executive Communication Techniques

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