About Course
This module explores the cutting-edge technologies reshaping global tourism—from planning and promotion to real-time experience and post-visit engagement. Students will analyze how digital platforms, smart systems, and immersive technologies are transforming tourist behavior and business strategy. The course unpacks tools such as AR/VR for virtual travel previews, AI-powered chatbots, online booking ecosystems, and smart destination systems driven by big data. Whether you’re a tourism operator, policy maker, or digital strategist, this module equips you to thrive in a tech-driven tourism economy.
Course Content
Emerging Technologies in Tourism
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The Role of Artificial Intelligence in Customer Service and Personalization in Tourism
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Augmented and Virtual Reality in Tourism: Immersive Previews and Virtual Tours
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Big Data and Predictive Analytics in Destination Planning and Marketing
E-Tourism and Booking Ecosystems
Smart Destinations and Digital Governance
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