Process Modeling, Optimization, and Agile Analysis

Categories: Chartered
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About Course

This module equips learners with essential skills to model, analyze, and optimize business processes using standard frameworks and methodologies. Participants will explore how to identify inefficiencies, eliminate waste, and improve workflows using tools such as BPMN, flowcharts, Lean, and Six Sigma. In addition, the module introduces Agile Business Analysis principles, including the use of user stories, product backlog refinement, and iterative feedback cycles. By the end of this module, learners will be able to visualize end-to-end processes, propose meaningful improvements, and apply Agile practices to enhance flexibility and responsiveness in changing business environments.

What Will You Learn?

  • How to map and model business processes using standard techniques such as BPMN and flowcharts.
  • Methods to analyze workflows and uncover inefficiencies like bottlenecks, rework loops, and delays.
  • Introduction to Lean and Six Sigma principles to drive continuous improvement and eliminate waste.
  • How to apply Agile business analysis techniques, including user stories, backlog refinement, and iterative feedback loops.
  • Use of modeling and collaboration tools like Lucidchart, Microsoft Visio, and Miro for effective process design.
  • How to balance process optimization with the Agile mindset for fast-paced, value-driven projects.

Course Content

Business Process Modeling Techniques

  • Understanding Business Process Mapping
  • Process Modeling Tools and Best Practices
  • Practical Application

Process Optimization and Continuous Improvement

Agile Business Analysis and Adaptive Process Thinking

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