Quality, Safety & Risk Management

Categories: Chartered
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About Course

This module provides a comprehensive foundation in maintaining excellence and minimizing disruption in construction projects through structured quality, safety, and risk management practices. Learners will explore how to establish and operate robust Quality Management Systems using the PDCA cycle, manage non-conformances, and implement corrective and preventive actions. The module covers critical elements of Occupational Health and Safety (OHS), including proactive safety leadership, behavioral safety programs, and incident investigation techniques. It also introduces methods for identifying and analyzing risks using both qualitative tools like risk registers and heat maps, and quantitative methods such as S-curves and tornado charts. Finally, learners will examine the principles of resilience and business continuity, including developing crisis response plans, navigating health-related disruptions like COVID-19, and addressing emerging risks such as cyber-physical threats.

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What Will You Learn?

  • Understand and apply the PDCA cycle for quality planning, assurance, and control.
  • Identify and manage non-conformance events using corrective and preventive action systems.
  • Distinguish between leading and lagging safety indicators and conduct effective toolbox talks and incident investigations.
  • Implement Behavior-Based Safety (BBS) programs and lead with safety as a core project value.
  • Conduct both qualitative and quantitative risk analysis, using tools such as risk registers, heat maps, Monte Carlo simulations, and Tornado charts.
  • Integrate risk data into cost and schedule planning using S-Curves and sensitivity analysis.
  • Develop and test crisis response plans, apply COVID-era health protocols, and secure digital construction systems through cyber-physical security strategies.

Course Content

Quality Management Systems

  • Quality planning, assurance, and control (PDCA cycle)
  • Non-Conformance, Corrective & Preventive Action Workflows in Construction

Occupational Health & Safety (OHS)

Risk Identification & Analysis

Resilience & Business Continuity

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