Requirements Elicitation, Analysis, and Stakeholder Management

Categories: Chartered
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About Course

This module focuses on the essential skills and techniques for effectively gathering, analyzing, and managing business requirements. It covers diverse elicitation methods such as interviews, workshops, and surveys to ensure comprehensive and validated requirements. Additionally, the module addresses the critical role of stakeholder management — from identifying and engaging stakeholders to managing conflicting interests and expectations — to ensure project success through clear communication and collaboration.

What Will You Learn?

  • How to use various elicitation techniques like interviews, workshops, surveys, and observations.
  • Methods for documenting both functional and non-functional requirements clearly and effectively.
  • Strategies for identifying stakeholders and mapping their influence and interest.
  • How to create communication and engagement plans that ensure stakeholder involvement.
  • Conflict resolution techniques to address differing stakeholder interests and align expectations.
  • Practical skills in validation and verification of gathered requirements to meet business needs.
  • Tools like stakeholder matrices, RACI charts, and documentation templates for managing analysis tasks.

Course Content

Requirements Elicitation Techniques

  • Interviews and Workshops
  • Surveys and Questionnaires
  • Observation and Document Analysis

Requirements Documentation and Validation

Stakeholder Management and Communication

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