Tools, Techniques, and Emerging Trends in Business

What Will You Learn?

• Overview of essential BA tools: Learn how to use Microsoft Visio, Lucidchart, and Balsamiq for process modeling and prototyping; JIRA and Confluence for task and documentation management.
• Creating key BA documents: Gain practical skills in developing and managing Business Requirements Documents (BRD), Software Requirements Specifications (SRS), and Use Case Specifications.
• Understanding current trends: Explore how digital transformation, business intelligence (BI), and automation are shaping the future of business analysis.
• Developing soft skills: Learn the importance of communication, negotiation, and critical thinking in facilitating successful projects and stakeholder engagement.
• Practical integration: Apply tools and techniques through real-world scenarios and hands-on exercises that simulate professional BA work environments.